Need a better dispute process

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Stoneponies

• August 27, 2020 22:58

We need a better way to report a problem. I recently tried to report a seller who never sent an item I purchased. I sent emails to the customer support and all they did was to tell me to file a report through PayPal. Even though I used my debit card through PayPal, the transaction doesn't show up in that account. It was taken directly from my checking account. I had to contact my bank to get my money back. 

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  Shelly

  • November 13, 2020 21:56

  Thanks for the feature request. I have written to you directly about this. 

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  tmpurdie92

  • January 18, 2021 14:24

  Hi Im Tiwana 9194413848

  I bought an item that totally does not work, and I never received all the parts.  No one to contact about it.

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