Potential buyer message asking for email ?

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Paigedlz4u

• November 28, 2023 20:29

Is it a required field for a buyer that they need the sellers email?

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  Shelly

  • November 28, 2023 20:58

  No, buyer and seller email addresses are not shared. Communication usually happens through the internal messaging system using the Contact the Seller/buyer link. Occasionally, there may be damage in shipment and if the buyer needs to send you an image of the product they received they will have to send it to your email because images are not supported in messages onsite.

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  LAWNMOWERPARTSSTORE

  • January 01, 2024 01:07

  So if the buyer has to e-mail the seller pictures to the sellers e-mail, how does the buyer e-mail the pictures to the sellers e-mail address if its not shared ? Is the seller allowed to ask the buyer for their e-mail address ? Will Bonanza be updating their website anytime soon to accept pictures for communication between buyer and seller like Ebay does ?

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  Shelly

  • January 02, 2024 19:11

  If images need to be sent, please use our internal messaging system to ask for an email address. Although Bonanza does not provide that information, it is usually given by the buyer or seller when needed to send images.

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