Item Descripton visible to mobile users

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autonutt

• May 04, 2023 00:50

I am receiving a troubling number of messages from potential buyers asking me to describe my item despite already having very detailed descriptions in the item description field of my listings.  When I reply to the buyers letting them know it is already there, they informed me that they couldn't find it.  I tried browsing my items from a mobile phone, and voila!!  The item description is hidden by a link that you have to click in order to see it... but it is so small and so far down the page that I think many buyers never see it.  I realize eBay does this on their mobile-friendly item pages as well, but it is much higher in the item details and much easier to find.  Perhaps Bonanza could make this "view full item description" link more obvious and higher on the item page so we don't have to constantly answer the same questions.  Thank you.

1

• Official comment

  

  Shelly

  • May 09, 2023 15:19

  Excellent feedback! The description for listings is at the bottom, as they are in a non-mobile listing, but it is a long scroll down. I have posted your suggestion to make the description higher on the item page to the team. Thanks!

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  OasisAcres

  • May 09, 2023 13:59

  I agree.  Bonanza what say you?  Where's the reply?

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  MalkhaziM1

  • May 11, 2023 06:55

  I agree.  Bonanza what say you?  Where's the reply?

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