I am receiving a troubling number of messages from potential buyers asking me to describe my item despite already having very detailed descriptions in the item description field of my listings. When I reply to the buyers letting them know it is already there, they informed me that they couldn't find it. I tried browsing my items from a mobile phone, and voila!! The item description is hidden by a link that you have to click in order to see it... but it is so small and so far down the page that I think many buyers never see it. I realize eBay does this on their mobile-friendly item pages as well, but it is much higher in the item details and much easier to find. Perhaps Bonanza could make this "view full item description" link more obvious and higher on the item page so we don't have to constantly answer the same questions. Thank you.
Please sign in to leave a comment.