Help for Buyers
- Buying 101
- Where can I find coupons and discounts on Bonanza?
- How can I spot an unsavory seller and avoid Bonanza scams?
- How do I make an offer?
- What determines if I can use the 'Buy Now' option with my offer?
- What are the steps involved with the checkout process?
- What if I have an APO, FPO, or DPO address?
- I bought an item, now what?
- The item(s) I received are significantly different than they were described in their listing. What do I do?
- I didn't get the item I purchased. What do I do?
- How do I leave feedback for my purchase?
- How can I change my username, password or email address?
Help for Sellers
- What do I do once I receive an offer?
- I accepted an offer and the buyer never paid, what do I do?
- I made a sale, now what?
- How do I deal with buyer feedback?
- How do I cancel a transaction?
- How can I make more sales?
- Where can I learn about the New Item Form?
- How can I change my username, password or email address?
- How do I establish credibility on Bonanza?
- What items are prohibited?