Introduction to the eBay importer -- how do I use it?
My feedback score looks wrong! How did the importer get that number?
Is there a limit to how many feedback will be imported? Why?
Are there exceptions to these rules?
Introduction to the eBay Feedback Importer -- How Do I Use It?
The eBay feedback importer lets you keep your cred when you move to Bonanza. To import feedback from eBay, visit your Feedback page and click the "Feedback left for me" link in the top-right corner. You can also get there from the Account Dashboard under the "Feedback > For me" tab. Once on that page, click the "Want to import some from eBay" link then follow the steps to verify your eBay account and import your feedback.
My feedback score looks wrong! How did the importer get that number?
To determine your feedback score, we look through the most recent 1,000 pages of feedback you received on eBay. eBay's "feedback at a glance" will sometimes display only feedback in the last year, and sometimes it doesn't even display that, so there is no easy way to determine the makeup of one's last 1,000 pages of feedback on eBay, other than to read through your feedback, page by mind-numbing page (aren't you glad we have computers to do this for us?).
If you decide that you'd rather not import your feedback at all rather than get your most recent 1,000 pages of feedback imported, there will be a link on the feedback page to delete your eBay feedback. Think twice before you do this, though. Most buyers would far rather see a lengthy reputation -- no matter how imperfect -- over no reputation at all. You can always reimport your feedback later if you change your mind.
Is there a limit to how many feedback will be imported? Why?
Only your 1,000 most recent pages of feedback as a seller will be imported. We have found that this amount of feedback is plenty of feedback to give buyers a sense of a seller's credibility. For the competitive sellers possessing more than 1,000 pages of feedback on eBay, this limit provides a clean slate to challenge your fellow power-sellers on Bonanza to get the highest possible feedback scores.
Are there exceptions to these rules?
Unfortunately, no. We know that many of our sellers have long and outstanding reputations at eBay, and we are excited for them to continue to build this reputation on Bonanza. However, in the interests of giving a level playing field to all sellers, we aren't able to make exceptions like importing only the last year of feedback or importing more than 1,000 pages of feedback. As mentioned above, you can always delete your feedback and start with 0 if you loathe your imported feedback score, but chances are that buyers will find you most trustable if you have a long feedback history (even if it isn't a perfect one).